Delivery
Price guarantee
The prices offered on our website are given all taxes included.
They are guaranteed, except if subjected to a modification of the Value Added Tax (VAT). If the VAT rate was to be modified, the change would be immediately reflected on our sales prices.
We also wish to inform you that the given prices can be lowered. In this case, the billing price will be effective on the date of our price change. These prices are understood without possible expenses for packing, shipping and clearing through customs (for export).
With your parcel, you will receive a detailed bill on which the amount of VAT will be specified, so that companies or members of the professions who are subject to VAT can get a tax refund. Please keep your bill: it also serves as your warranty voucher.
VAT and taxes
Delivery within the European union
Delivery costs: 30 € (If the order is below 150 € )
United Kingdom
Delivery costs for UK customers: 30 £ (If the order is below 150 £ )
Any order to be delivered to the UK is not subject to VAT (21%). You do not have to pay any other tax when you receive your parcel.
Due to Brexit, local residents will be charged import duties
European union
Any order which is to be delivered within the European union is subject to the VAT (21%). You don’t have to pay any other tax upon receiving your parcel.
Your order will be delivered to any address by TNT service or by truck for larger size and/or heavy items.
Time limit
The time limit mentioned here is given as an indication, for items available in stock at the time of order:express shipping services or airmail: 3 to 4 days.
Any order placed before 12.00 pm will be shipped on the same day (except if the item is out of stock).
Reception of the parcel
If you are not at home when your parcel is delivered, a notice will be left in your mailbox. If the parcel has been delivered by the postal services, you will be able to claim it at the nearest post office. Otherwise you will have to call the shipping company and make an appointment.
Please check your parcel immediately in front of the delivery man (woman) for packing and content. If you notice missing or faulty items, please specify it right away on the reception slip and call us at +44 (0) 7479045941 or send by email: [email protected]
We will ship the missing or damaged items as soon as possible without any further charge.
Countries outside the European Union and the rest of the world.
Please place your order on our website.
We cannot automatically calculate delivery expenses towards countries outside the European on our website.
You can nonetheless select the items you wish to purchase. Don’t forget to mention your delivery address as well as an e-mail address or a telephone number, and our customers service will contact you to specify the shipping expenses which corresponds to your situation.
Upon receiving our estimate, you will be able to confirm your order and to choose an adequate transportation means.
At iCredo, we strive to make sure our customer’s are 100% happy, not just with the amazing products they receive at the lowest prices, but with the service we provide as well.
We understand that buying online can be daunting for some of us.
So we want to reassure you as much as possible that we offer you a easy and trustworthy online service and we
are available to talk to +44 7479045941 or send by email: [email protected].
The order will only be effective once you have accepted the delivery conditions and once you have given all the necessary payment information (or payed our invoice).
We deliver
EUROPEAN UNION: Germany, Austria, Belgium, Sweden, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Czech Republic, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Estonia, Romania, Bulgaria.
REST OF EUROPE: Countries that are not EU member states, including: United Kingdom, Norway, Switzerland.